Privacy Policy
Last Updated: January 2025
1. Introduction
Lacojmum ("we," "us," or "our") operates this auto service business in Malaysia. We are committed to protecting your privacy and ensuring you have a positive experience on our website and services.
2. Information We Collect
We collect information you provide directly:
- Contact information (name, email, phone, address)
- Vehicle details for service requests
- Payment information
- Service history and feedback
We also collect automatically: IP address, browser type, pages visited, and device information via cookies and analytics.
3. How We Use Your Information
- Process and fulfill service requests
- Send appointment reminders and service updates
- Improve our services and website
- Comply with legal obligations
- Marketing communications (with consent)
4. Data Protection & Security
We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We encourage you to contact us immediately if you suspect unauthorized access.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at contact@lacojmum.autos.
6. Third-Party Sharing
We do not sell your data. We may share information with trusted service providers only as necessary to operate our business, always under confidentiality agreements.
7. Cookies
Our website uses cookies to enhance user experience. You can control cookie preferences in your browser settings.
8. Contact Us
Lacojmum Auto Service
55 Jalan Tun Razak
Kuala Lumpur 50400, Malaysia
Email: contact@lacojmum.autos